The Agency ShaRE’s June event centered on one of our brokerage’s favorite mantras: Luxury isn’t a price, it’s an experience. On Thursday, June 22, team members tuned in to hear from some of the world’s premier luxury brands on how they provide an elevated client experience and continue to evolve the service experience to meet the changing needs of the ultra-high-net-worth audience.
Moderated by renowned speaker and consultant, Debbie Maier, the panel featured dynamic professionals with expert insight on the inner workings of the world’s premier luxury brands and firsthand experience in curating unforgettable experiences, including The Agency’s Principal, Santiago Arana; Tim Davis, Chief Marketing Officer of Burgess Yachts and Angie Licea, President of Global Travel Collection.
Topics discussed ranged from how data can be used to better connect with clients on an emotional level, how personalization plays a role in experience-building, tips for those looking to improve their service offerings and predictions for the future of curated client experiences.
For more interesting takeaways, watch the full panel below.
The Agency ShaRE is a monthly event featuring incredible guests and a range of topics from timely real estate news to engaging lifestyle content. Stay tuned for updates on our next The Agency ShaRE panel event, “Creative Storytelling & Content Creation,” taking place Wednesday July 19th at 10 AM PST/1 PM EST.